An enhancement was undertaken in the BMF atrium and part of this work was to install acoustic ceiling panels. On the 05.03.23 one of the acoustic panels, weighing approximately 4.5 Kg fell from its installed position (approximately 12. 5 meters height) to the ground at BMF Atrium. No people were injured. The fixing wire end cap / stopper failed at the point of connection to the ceiling fixing point due to poor quality of materials, causing the panel to fall to the ground.